Pharmacy Information – as a result of Coronovirus measures

Important Information and Links

DCU Pharmacy Opening Hours

Day Time
Monday - Thursday
8.30 AM - 6.30 PM
Friday
8.30 AM - 6.00 PM

Due to the unprecedented nature of what Covid-19 has brought and the resultant restrictions imposed as a result, we have adapted our service offerings to serve our customer needs in the best way possible at this time.

Our opening hours remain unchanged. Access to the pharmacy on campus, if travelling by car, is via the Collins Gate entrance of DCU Glasnevin Campus.

We have a set-down area setup for pre-ordered prescriptions outside the front of the Helix, from which you can call us and we will attend to you from your car should you wish to.

We are now also offering nationwide home delivery on prescription requests. Prescriptions orders can be placed online or by phoning us on 01-7006080.

 

All dispensed medicines for home delivery will be packaged in discreet non branded robust material to ensure that both your medicines and identity remain anonymous throughout the process of ordering through delivery. All deliveries are fully trackable and secure, usually taking 1-2 days from time of dispatch from our pharmacy.

Our pharmacist and expertly trained staff will be on hand to assist you either by phone or via a private videochat with any queries you may have. Such queries at this time may include:

  • Help with choosing the right product for you online
  • Help answering any medication query you may have with medicines delivered
  • Help with securing a regular prescription from your Doctor without an unnecessary visit the surgery.
  • Help and advice with new or chronic symptoms you may have developed and discuss the best treatment or recommendation 

We realise that this is an extremely tough time for everyone. As some measure of reassurance, we would like to ensure you that it is our intention to offer you the same complete, professional healthcare service as we have always done…..the same enjoyable, caring experience the first time you entered our pharmacy doors.

Whilst we have discussed much about medication and prescriptions above, much of the pharmacy experience entails beauty and other life requirements. These can also be ordered and delivered to you either at the same time as your prescription order or separately. If you don’t see what you are looking for on our website, don’t hesitate to ask us for it. It maybe we have it in-store but it is not yet listed online!

The above measures have been put in place rapidly and have required radical changes for us in our pharmacy business. They will be reviewed regularly to ensure they suit our customer needs whilst ensuring everyone’s safety. I would also like to take the opportunity to thank our wonderful staff and colleagues for the huge effort , endeavor and sacrifices they have made over the past few weeks in continuing to serve our friends and community in the way they have always done – with loving care and a smile on their faces.

With all our help the ‘Curve’ of Covid-19 is flattening and will continue to flatten whilst we observe the measures Government has put in place. In the coming months we will beat this virus and life will return in time to normality.

Fan slán sábháilte

Michael Geaney

 

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